Ordering & Payment

How to shop on our website

We have tried to make ordering on bibico.co.uk as simple as possible. Here are the steps you must follow to place a order on our website:

On receipt of your order, we will send you an Order Confirmation email to the email address which you have provided to us. This email will contain your order number and details of the goods ordered. An Order Despatch email will be sent and payment taken from your credit / debit card when we know we have the goods you have ordered. This is when we have agreed to a contract with you.

We must receive full payment before we can accept it as an order. Where you select to pay by credit or debit card we will process the payment at the time of preparing your goods for despatch.

Your order will only be deemed to be accepted by us when we despatch that product to you and send you an Order Despatch email which includes details of the product. We reserve the right to refuse any order prior to acceptance. If a product is not available we will include details of the unavailable product in the Order Despatch email.


All payments are taken in GB pounds. You may view the product prices in euros using our currency converter however the price will be converted back to GB pounds in the checkout process.

The exchange rate used is updated daily and all of the rates are taken from the XE.COM website.

Delivery charges may apply and these will be displayed in the order process.

All prices are, unless otherwise stated, inclusive of VAT and other applicable taxes.

Any discount or promotional code can be added at the final checkout stage.