Returns & Exchanges

We hope you love the clothes you purchased from us but just in case your order was not quite right we offer a simple no quibbles returns policy.

Extended Christmas Returns

Any order placed between 7th of November and 24th of December can be returned to us for a refund until the 14th of January.

In Brief

Returns can be made within 30 days of the receipt of your order.

Postage for exchanges is FREE.

Items must be unworn with the original tags attached.

Refunds can take up to 7 working days to process.

UK Returns

How to Return  (3 options)

  1. Use our Royal Mail returns label – (we will deduct £2 from your refund if you use this option)

      2. Use your own shipping method

Returns address is:

9A Bartlett St


      3. Return to our shop in Bath


International Returns

For international returns the cost is the responsibility of the customer. Please follow the steps below to return your items from overseas:


9A Bartlett St


What happens once we receive your return?

Once we have recieved the returned item/s, we will send you a refund for the goods returned to us. Unfortunately we will not be able to refund any delivery costs.

We will also send you an email confirming you have been refunded.

For Exchanges

Once we’ve received your order we’ll post your new exchange back to you for free. Please allow 10 working days to receive your new item (however it is usually much faster than this).

If the item you have requested is not in stock then we will get in touch and you can either make another selection or we will send you a refund.

Sale Items

You can exchange or refund a sale item within 60 days the same as any other item. Just follow the steps above.

Get in touch

If you have any questions about returning or exchanging your order please get in touch:

Email -

Phone - +44 01225 333998